How much do you tell your staff about what’s really going on in your business? Dr Benji Dhillon, co-founder of Define Clinic in the UK, goes the whole 9 yards. He shares his financials with his whole team: “Our clinic revenue and targets… how much we’ve made in a…
Recently, there has been a surge of practices offering both medical aesthetics and cosmetic dentistry. Often, this involves dentists choosing to add facial aesthetics to their offering. But what happens when an aesthetic doctor and cosmetic dentist combine forces – and build a joint practice, in which both sides of the business are exactly equal?…
If we both stood by a table, and I asked you to tap out a well-known tune… …What are the odds that I’d be able to identify your melody? 30 years ago, scientists at Stanford University put it to the test… They gave a group of “tappers” 25 tunes like “Happy birthday” to communicate, just…
There are two aesthetic clinics, in the same area… …And this week, they’re both making a “special offer” on CoolSculpting. One advertises everywhere that until the end of the month, you can get a 25% discount on fat freezing. The other advertises “a 25% discount to welcome our new CoolSculpting technician, Lucy, to…
“So, what shall we offer as a bonus?” I was talking to the marketing manager at one of the clinics we work with… We were planning an Instagram Live to promote one of their facials, as part of an email campaign we were running about the treatment. (‘Live’ events are working really well right now……
In my previous article, I introduced you to the idea of “preselling”… The idea is that before you launch a new treatment, you start promoting it several weeks or even months ahead… …Creating awareness and buzz, helping patients understand the problems it will solve for them, answering your patients’ objections and questions – and generally…
Over the past few weeks, the speculation around who’s going to play James Bond after Daniel Craig retires has really heated up. But whether they cast Tom Hardy – the most recent favorite – or Idris Elba or Sam Heughan, one thing’s for sure. We’re going to be hearing about their first James Bond movie…
“It’s never been easier to find an aesthetic patient,” says Dr Stephen Mulholland, owner of the SpaMedica Surgery Center in Toronto. “There’s more than enough business out there for a savvy practice that has the right technology and skill sets…” When clinics have difficulty filling their schedule, “typically they’re not differentiated… They have nothing different…
Getting your aesthetic clinic through the Coronavirus shut-down felt like fighting a tsunami. Within days, you had to figure out how to keep your practice viable, even when you couldn’t treat patients… And you had to keep your patients, your staff and your bank manager happy under the most difficult circumstances. It was completely overwhelming….
A few years ago, Kerry Hanaphy returned to her native Dublin, freshly divorced and without a penny to her name. When I spoke to her a few weeks ago, she had just opened her second aesthetic practice in the city center, and had built a reputation as Ireland’s “Lip Queen”. And she did it all…
